Cancellation, Return and Refund Policy
Once confirmation of transaction is sent via email by Earphones.lk to the user orders cannot be
cancelled or goods returned.
Any issue related to any product or service should be brought to the notice
of Earphones.lk within 2 days of the purchase.
Earphones.lk management reserves the exclusive right to decide on refunding or replacing a
product.
Paid ‘store pickup’ orders which are not collected within 30 days will be cancelled automatically
and cancelled items are subject to a cancellation/restocking fee equal to 20% of the sale value
For items with expiry dates which are not collected within said thirty-day
period, Earphones.lk is entitled to dispose of such items in its sole discretion and no refunds
will be made.
‘Pay on pickup’ orders will be cancelled automatically if the payment is not done within two (02)
working days
